Specialist help is always available

Remote diagnostics by Jifeline. The Jifeline interface is used to establish a remote connection to the vehicle, which means that the vehicle itself stays right where it is, in the workshop. The remote communication between the vehicle and the Jifeline specialist takes place entirely via WiFi or via the 3G/4G network. One end of the Jifeline is linked to the OBD socket, while the other side is connected to a(n) (Android) tablet or smartphone. As soon as the connection to the vehicle has been established, the Jifeline app will open automatically.

While communication is taking place, the quality of the connection is measured, in order to prevent problems occurring. Other items, such as on the on-board voltage of the vehicle itself are carefully recorded. While the Jifeline specialist is carrying out his work remotely, the mechanic can take care of another task. In certain situations, however, a mechanic must be on stand-by in order to carry out any manual tasks. Tasks such as turning the ignition key, for example, actually need to be carried out physically. Whenever necessary, a message will appear in the app, telling the mechanic what needs to be done.

Expertise that is always on call

When solving complex faults, it can sometimes take repair workshops many hours in order to work out a solution. In those types of situation Jifeline can support the diagnostic process, by utilising the expertise of the specialists from Jifeline. This also means that the vehicle does not need to be taken out of the workshop in order to seek the advice of an expert. Jifeline ensures that the correct solution is found in the shortest possible time and it may actually be an answer to the problem arising from the confusing array of diagnostic devices and subscriptions currently available. Jifeline makes sure that your customer can get back on the road again as quickly as possible.

Why not contact our Jifeline team today? They will be pleased to explain the benefits of Jifeline to you, without obligation!